Terms of Service

Last updated: August 4, 2026  ·  Effective: August 4, 2026

1. Agreement to these Terms

These Terms of Service (the “Terms”) form a binding agreement between you (“you” or “User”) and Moondust Studios LLC, doing business as TubePull, a Florida limited liability company and the operator of the Service (“TubePull,” “we,” “us,” or “our”). By creating an account, paying for a subscription, or using any part of the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

2. The Service

TubePull provides a software service that, at your direction, retrieves publicly available video and audio content from URLs you supply on supported platforms (including YouTube, TikTok, Reddit, Instagram, Twitter/X, Facebook, SoundCloud, Vimeo, Dailymotion, Twitch, Rumble, and Bandcamp), transcodes the result into a format you choose (e.g. MP4, MP3), and delivers the resulting file to your device or browser (the “Service”). The list of supported platforms may change over time as third-party platforms modify their APIs. For ordinary downloads, the Service does not permanently store the downloaded media on our servers; downloaded files are written to your device. We may, depending on your plan, retain a list of the source URLs you submitted (“Download History”) so you can re-pull a fresh copy later.

The Service also includes optional paid add-ons that go beyond on-demand downloading. These are described in Section 9 and currently consist of Twitch Archiving (automatically recording the broadcasts of a Twitch channel you own and have connected, and delivering them to your own cloud storage), and Simlive (playing your pre-recorded clips out to your own channel as a scheduled broadcast). Unlike ordinary downloads, these add-ons necessarily involve us storing your uploaded or captured media on our infrastructure for as long as you keep it there, and — for Simlive — transmitting that media to a third-party platform on your behalf and under your account. Add-on availability, limits, and pricing are described on the relevant product pages and may change as provided in Section 18.

3. Eligibility & Account Registration

You must be at least 13 years old (or the minimum age required in your country) to use the Service, and at least 18 years old (or the age of majority in your jurisdiction) to purchase a subscription. By using the Service you represent that you meet these requirements and that you are not barred from using the Service under applicable law.

You are responsible for safeguarding your login credentials and for all activity under your account. Notify us promptly at [email protected] if you suspect unauthorized access.

4. Acceptable Use & Copyright

The Service is a general-purpose video-and-audio downloading tool with substantial non-infringing uses, including personal archiving of your own uploads, preservation of public-domain or openly-licensed material, journalism and human-rights documentation, accessibility (for example, format-shifting for playback at modified speeds or on assistive devices), and educational, research, and other uses permitted under fair use, fair dealing, a private-copy exception, or another statutory exception in your jurisdiction.

You agree to use the Service only for lawful purposes. In particular, you may submit a URL to the Service only when at least one of the following is true:

• You are the owner or exclusive licensee of the underlying video or audio;
• The content is in the public domain;
• The content is licensed under terms (such as Creative Commons) that permit your intended download and use;
• You have explicit written permission from the rights holder; or
• Your download qualifies as fair use, fair dealing, a private-copy exception, or another applicable statutory exception under the law that governs you.

You may not use the Service to: (a) download or redistribute content for which you have no legal right to do so; (b) circumvent any technical protection measure, digital-rights-management system, paywall, or geographic restriction, or download content that is private, age-restricted, unlisted, or behind authentication other than your own; (c) infringe any third party’s copyright, trademark, publicity, privacy, or other right; (d) harass, defame, dox, or harm any person; (e) attempt to overload, probe, scan, or test the Service’s infrastructure; (f) reverse engineer, decompile, or disassemble the Service except to the extent expressly permitted by applicable law; (g) resell, sublicense, or operate a competing service using our APIs or output; (h) upload, share, or use the Service to obtain content that is child sexual abuse material, non-consensual intimate imagery, or otherwise illegal under the law that governs you; or (i) use the Service in violation of any applicable export, sanctions, or anti-fraud law.

No DRM circumvention. The Service does not, and is not designed to, defeat any “effective technological measure” as that term is used in 17 U.S.C. § 1201 or analogous laws in other jurisdictions. It accesses publicly addressable video streams using the same protocols a standard web browser would use. You agree not to use the Service in any manner intended to circumvent DRM or other access controls on protected works.

You alone are responsible for confirming that you have the right to download any URL you submit. TubePull does not pre-screen, moderate, host, store, or redistribute the URLs you submit or the resulting media files, and we do not represent that any particular download is lawful in your jurisdiction or under your circumstances. Files are produced on demand and delivered to you; any copies created to prepare, deliver, or speed up a download are temporary, expire automatically, and are not hosted as a permanent library.

Downloading is not broadcasting. The permissions in this Section 4 concern obtaining a copy of a work for the uses described above. They do not authorize you to re-transmit, publicly perform, or publicly display that work. If you intend to broadcast content through Simlive, a materially higher standard applies and additional rights are required — see Section 9. A download that is lawful for you as a private copy or under a fair-use rationale is frequently not lawful to rebroadcast.

5. Relationship to Third-Party Platforms

TubePull is an independent service. We are not affiliated with, endorsed by, sponsored by, or otherwise connected to any of the third-party platforms whose URLs the Service can process — including but not limited to YouTube and Google LLC / Alphabet Inc., TikTok and ByteDance Ltd., Reddit, Inc., Instagram and Meta Platforms, Inc., X Corp. (formerly Twitter), Facebook and Meta Platforms, Inc., SoundCloud Global Limited & Co. KG, Vimeo, Inc., Dailymotion SA, Twitch Interactive, Inc., Rumble Inc., and Bandcamp, Inc. All trademarks, logos, service marks, and platform names referenced anywhere on the Service belong to their respective owners and are used only for nominative descriptive purposes to identify which third-party URLs the Service can process.

Each source platform has its own terms of service. Some of those terms restrict downloading content except via features the platform itself provides (for example, YouTube’s in-app “Download” button for YouTube Premium subscribers, or TikTok’s in-app “Save Video” option). Whether any particular use of TubePull complies with a third-party platform’s terms is your responsibility, and any dispute over your use of a third-party platform is between you and that platform. We do not pre-screen URLs against any platform’s terms, and our acceptance of a URL is not a representation that downloading it is permitted by the source platform.

6. Copyright Complaints (DMCA)

We respect intellectual property rights and operate the Service in good-faith reliance on the safe-harbor framework of the Digital Millennium Copyright Act (17 U.S.C. § 512) and analogous laws abroad. If you believe content is being downloaded through the Service in a way that infringes your copyright, send a notice that complies with 17 U.S.C. § 512(c)(3) to our designated agent at [email protected]. A complete notice should include:

• Your physical or electronic signature;
• Identification of the copyrighted work claimed to be infringed;
• Identification of the URL(s) being downloaded that you allege are infringing, including the source platform (e.g. YouTube, TikTok, Reddit) and the specific URL, with sufficient detail to locate them — or, for a complaint about an archived recording or a Broadcast under Section 9, identification of the destination channel, the Broadcast or recording, and the approximate time it was transmitted;
• Your contact information (address, phone, email);
• A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and
• A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner’s behalf.

We will respond to valid notices, which may include disabling the offending feature, blocking the URL pattern, stopping a Broadcast, removing stored media, disconnecting a destination channel, or terminating accounts of repeat infringers. If you believe your account, a URL pattern, or a Broadcast was disabled in error, you may submit a counter-notice to the same address.

7. Plans & Billing

The Service is offered on a Free tier (anonymous use limited to a daily download cap; signing in adds download history under the same cap) and a paid tier (collectively, “Pro”). Plan features and prices are described on our pricing page.

Pro plan — intended use. The Pro plan is intended for normal personal use by a single individual. It is meant to support reasonable downloading activity for your own use, not high-volume or automated use. Programmatic, automated, and application-integration use is available separately under our Developer API; see Section 8 (Developer API). The restrictions in this Section 7 on automated, bulk, programmatic, integration, and multi-user use govern the Free and Pro tiers and do not apply to your use of the Developer API within the limits of your API plan.

You may not use the Pro plan for:

• Mass downloads or bulk downloading activity;
• Automated scripts, bots, or other non-human usage, except through an official TubePull interface we provide (such as our MCP server) when used to serve your own individual, everyday downloading;
• Integration with another application, service, or workflow, other than connecting a personal AI assistant (for example, Claude, ChatGPT, or Perplexity) to your own account through our official MCP server for your individual use;
• Sharing, reselling, or otherwise providing access to others; or
• Activity that places an unusual or excessive burden on the TubePull service.

Using TubePull through our MCP server. For clarity, using TubePull through our official MCP server — for example, asking your own AI assistant to download a video for you — is a permitted, intended use of the Pro plan, provided it remains ordinary, everyday personal use by a single individual. The MCP server is not a license for bulk, programmatic, resale, or multi-user downloading, and the same reasonable-use, anti-bot, and anti-abuse limits apply to it as to every other way of using the Service.

If usage goes beyond what we consider reasonable for an individual’s everyday personal use, we may limit, suspend, or terminate access to protect the reliability of the service for everyone.

Paid subscriptions are billed in advance on a monthly or annual cycle, in U.S. dollars, through our payment processor, Stripe, Inc.  By subscribing, you authorize us and Stripe to charge your payment method on each renewal until you cancel. Subscriptions renew automatically at the then-current price for the same billing period unless you cancel before the renewal date.

You are responsible for keeping a valid payment method on file. If a charge fails, we may retry, suspend access, or downgrade you to a free tier. Any taxes, currency conversion fees, or bank fees are your responsibility.

8. Developer API

TubePull offers a separate Developer API that lets you submit download and metadata requests programmatically and receive results via time-limited links. The Developer API, its documentation, and its current plans are described on our developer portal. This Section 8 supplements the rest of these Terms for your use of the Developer API; where this Section conflicts with the general personal-use limits in Section 7, this Section controls for API usage. All of the acceptable-use, copyright, anti-circumvention, and platform obligations in Section 4 and Section 5 continue to apply in full to every request you make through the Developer API.

API keys. Access requires an API key tied to your account. You are responsible for keeping your API key confidential and for all activity that occurs under it. Do not embed your key in client-side code, public repositories, or distributed applications. Notify us promptly at [email protected] if you believe your key has been exposed; we may rotate or revoke keys at any time to protect the Service.

Plans, credits & metered billing. The Developer API is offered on a free Sandbox tier and paid, usage-based tiers. Each paid tier includes a monthly allowance of download credits and metadata-call credits and an hourly request-rate limit, as described on the developer portal. One download credit is consumed for each successfully queued download; metadata calls draw from a separate metadata-credit pool. Credits do not roll over and reset at the start of each billing period. Paid API subscriptions are billed in advance through Stripe, Inc. and renew automatically like other paid plans under Section 7.

Overage. If you exhaust your monthly download allowance on a paid tier, additional successful downloads are billed as overage at your tier’s then-current per-download rate via Stripe metered billing, and appear as a line item on your next invoice. You may set a monthly overage hard cap from your API settings; once your overage charges reach that cap, further download requests are declined with an HTTP 402 response instead of incurring additional charges. The free Sandbox tier has no overage — requests beyond its limits are declined with an HTTP 402 response.

Delivery links expire. Download links returned by the Developer API are secure, signed URLs that expire (currently one hour after issuance). We do not guarantee any minimum retention period for a generated file; re-poll the status endpoint to obtain a fresh link if yours has expired. We may change credit definitions, rate limits, link lifetimes, and overage pricing on notice as described in Section 18.

Reasonable use. Even within your plan limits, you may not use the Developer API to circumvent rate limits (for example, by distributing requests across multiple keys or accounts), to build or operate a service that competes with TubePull, or in any manner prohibited by Section 4. We may throttle, suspend, or terminate API access that we reasonably believe abuses the Service or threatens its reliability for other users.

9. Archiving & the Broadcast Add-On

This Section 9 supplements the rest of these Terms and applies to the optional add-ons described below (each an “Add-On”). Where this Section conflicts with the general download-oriented provisions elsewhere in these Terms, this Section controls for Add-On usage. Everything in Section 4 (Acceptable Use & Copyright) and Section 5 (Third-Party Platforms) continues to apply in full. Each Add-On requires an active paid subscription and is billed as described in Section 7; you may cancel an Add-On at any time under Section 10.

Definitions. “Twitch Archiving” means the Add-On that automatically records broadcasts from a Twitch channel you have connected and delivers the recording to storage you designate. “Simlive” means the Add-On that transmits your pre-recorded media to a live-streaming channel you control as a scheduled broadcast, which may be configured to repeat on a recurring schedule. Simlive is the “Broadcast Add-On”, and any transmission you originate through it is a “Broadcast”. “Broadcast Content” means every element carried in a Broadcast, including video, images, audio, music, voice, overlays, graphics, subtitles, and any third-party material embedded in or accompanying any of them.

9.1 Twitch Archiving — your own channel only

You may use Twitch Archiving only to record broadcasts of a Twitch channel that you personally own or are expressly authorized by its owner to operate. This is a hard limitation on the Add-On, not a preference. By enabling Twitch Archiving you represent and warrant, on a continuing basis for as long as the Add-On is enabled, that:

• You are the owner of the connected Twitch channel, or you hold current written authorization from its owner to record and retain copies of its broadcasts;
• You are the account holder of, or an authorized user of, the Twitch credentials you use to authorize the connection;
• You hold or control all rights necessary to make and retain a copy of every element of the broadcasts that will be recorded, including any music, game content, guest appearances, co-streamed material, clips, screen-shared material, and contributions by collaborators, moderators, or on-camera participants; and
• Every individual whose voice, likeness, or personal information appears in the broadcasts has provided any consent required by the law that applies to them, including any applicable recording, wiretap, two-party-consent, or biometric or data-protection law.

Archiving channels you do not control is prohibited. You may not use Twitch Archiving, and you may not attempt to configure or induce it, to record, capture, monitor, mirror, or retain the broadcasts of any channel other than the one you own or are authorized to operate. Without limiting that prohibition, you specifically may not: (a) connect a Twitch account whose credentials you are not authorized to use, including credentials that were shared with you, purchased, borrowed, guessed, phished, leaked, or otherwise obtained without the account holder’s informed authorization; (b) use the Add-On to build a corpus, dataset, competitive-intelligence feed, mirror, or re-upload pipeline of another creator’s streams; (c) continue archiving after any authorization you relied on is revoked or expires; or (d) use the Add-On to record any broadcast that is private, subscriber-only, members-only, unlisted, age-gated, or otherwise restricted, except where you are the broadcaster and the restriction is one you yourself applied.

How the restriction is implemented. Twitch Archiving is technically bound to a single Twitch identity: the channel is resolved from the Twitch account that completes our authorization flow, one connected Twitch channel may be bound to at most one TubePull account, and there is no facility for entering an arbitrary channel name or URL to archive. We provide no supported means of archiving a third party’s channel. Any attempt to defeat, circumvent, or work around this binding is a material breach of these Terms and may also violate computer-misuse, unauthorized-access, and account-security laws in your jurisdiction, in addition to Twitch’s own terms. We may terminate the Add-On and your account immediately and without notice for such an attempt, and we may preserve and disclose relevant records to Twitch Interactive, Inc., to an affected account holder, or to law enforcement as permitted or required by law.

Revoking access; retention. You may disconnect the Twitch channel at any time from your account settings, which stops future capture. Recordings already delivered to storage you designate (for example, your own Google Drive) remain under your control and your responsibility; we do not manage, secure, or delete them for you, and we do not retain archived broadcasts as a library of our own. You are responsible for how you subsequently store, share, publish, or distribute any recording the Add-On produces — recording your own broadcast does not, by itself, give you the right to redistribute third-party material inside it.

Not a substitute for platform backup. Capture is subject to technical limits (including a maximum captured duration per broadcast) and depends on third-party event delivery, platform availability, and your storage remaining connected and having free space. We do not warrant that any particular broadcast will be captured, captured in full, or captured at any particular quality. See Section 15.

Manual downloads are governed by Section 4 instead. Separately downloading an individual Twitch VOD or clip by pasting its URL into the ordinary download interface is not part of this Add-On and is not restricted to your own channel; that activity is governed by Section 4, under which you must still have a legal right to the specific content you download.

9.2 The Broadcast Add-On — you must hold all rights, and you are the responsible broadcaster

You are the broadcaster. When you use Simlive, you — not TubePull — are the originator, publisher, and broadcaster of every Broadcast. The Broadcast is transmitted to a channel you own, under your account, in your name, using credentials or authorizations you supply. TubePull acts solely as a technical conduit and playout tool operating at your direction and under your instruction; we exercise no editorial control over what you schedule, select, loop, or transmit. You are the party who decides what is broadcast, when, to whom, and for how long, and legal responsibility for the Broadcast follows that control.

Rights representation and warranty. For every Broadcast, and for each and every element of Broadcast Content in it, you represent and warrant that you own or hold all rights, licenses, consents, clearances, releases, and permissions necessary to transmit, publicly perform, publicly display, reproduce, synchronize, and otherwise exploit that content in the manner and for the duration you have configured, in every territory in which the Broadcast is receivable. Because a Broadcast is a public transmission rather than a private copy, this standard is higher than the one in Section 4, and it requires, at minimum, that you hold:

• Rights in the audiovisual work — you created it, you own it, you commissioned it under a work-made-for-hire or equivalent assignment, or you hold a license that expressly permits streaming or public performance;
• Music rights, in both layers — for any music in a Broadcast, rights in the sound recording (master) and in the underlying musical composition, including any synchronization and public-performance rights required in each receiving territory. A consumer purchase or personal streaming subscription is not a broadcast license. Buying a track, owning a copy, ripping it from a platform, crediting the artist, streaming only a short excerpt, running a non-commercial or unmonetized channel, or believing the use to be fair use or “transformative” does not give you the right to broadcast it. Royalty-free, production-library, and creator-platform licenses are frequently limited by medium, duration, territory, or number of streams — you are responsible for confirming your license actually covers continuous or looping broadcast use;
• Rights in embedded third-party material — clips, stock footage, fonts, images, graphics, logos, memes, game footage, software interfaces, user-generated content, sports or event footage, news footage, and any other material you did not create yourself;
• Personal and personality rights — appearance releases, name-and-likeness, image, voice, publicity, and privacy consents from every identifiable person in a Broadcast, and any consent required for their personal data or biometric information;
• Rights sufficient for the duration and repetition you have configured — a Simlive broadcast can be scheduled to repeat on a recurring basis, replaying the same content many times over the life of the schedule. A license permitting a single stream, a limited number of streams or impressions, a fixed term, or one-time use does not permit repeated or recurring rebroadcast. You must ensure your rights remain valid for as long as the schedule runs, and you must stop the Broadcast if they lapse; and
• Rights in any third-party audio you substitute or rebroadcast — where an Add-On lets you replace clip audio with an external audio source (for example, an internet radio stream), you must independently hold every right needed to rebroadcast that audio and everything carried in it. Where we ask you to confirm this in the product before going live, that confirmation is a representation and warranty under these Terms, and giving it falsely is a material breach. A radio stream being publicly accessible, free to listen to, or licensed to its own operator does not give you any right to rebroadcast it.

You are solely liable. You accept sole and exclusive liability for every Broadcast you originate and for all Broadcast Content in it, including all consequences of transmitting content you did not hold sufficient rights to transmit. Without limiting Section 17, this liability extends to: copyright, neighboring-rights, and moral-rights infringement; trademark infringement, passing off, and false endorsement; violation of publicity, likeness, privacy, or data-protection rights; defamation; contractual liability to a licensor, rights society, collecting society, guild, union, or platform; statutory, actual, and enhanced damages; attorneys’ fees and costs; regulatory fines or penalties; and any claim brought by a rights holder, collecting society, platform, participant, or third party. You are liable for these consequences whether or not the Broadcast was monetized, whether or not anyone watched it, whether or not you intended to infringe, and whether or not you believed in good faith that you held the necessary rights. Any obligation to pay royalties, license fees, or reporting owed to any rights holder or collecting society in connection with a Broadcast is yours alone. We do not obtain, provide, pass through, sublicense, administer, report, or pay for any music or content license on your behalf, and nothing in these Terms or in the operation of the Service grants you any such license.

Consequences land on your channel and your account. Because you broadcast under your own credentials, enforcement by a source or destination platform — content-identification claims, muted or blocked segments, takedowns, copyright or community-guidelines strikes, loss of monetization or partner status, suspension, or permanent channel termination — will fall on your channel and account. That is a risk you accept in full. We have no ability to reverse, appeal, mitigate, or compensate you for it, and we are not liable for any resulting loss of revenue, audience, watch time, followers, subscribers, partner or affiliate status, sponsorships, goodwill, or the channel itself. See Section 16.

We do not pre-screen, and we make no legal judgment. We do not review, moderate, license-check, fingerprint, or clear Broadcast Content before or during a Broadcast, and we have no obligation to do so. Our acceptance of an upload, the successful processing of a clip, its inclusion in a playlist, the absence of any warning, and the successful start of a Broadcast are purely technical outcomes. None of them is a representation, approval, endorsement, or legal opinion that your Broadcast is lawful, cleared, licensed, or compliant with any platform’s terms or policies. You must make that determination yourself, and you should obtain qualified legal and rights-clearance advice if you are uncertain.

Platform rules also apply, and they are yours to follow. Each destination platform independently governs looping, pre-recorded, simulated-live, and always-on content, and it may restrict, label, demote, demonetize, or prohibit it. You are solely responsible for complying with the terms, live-streaming policies, monetization and advertiser-friendly policies, repetitious-content and inauthentic-engagement rules, and disclosure requirements of every platform you broadcast to, and with all applicable broadcasting, advertising, consumer-protection, gambling, election, and children’s-content laws. Nothing about these Add-Ons is offered or should be understood as a means of inflating watch time, views, followers, subscribers, or engagement metrics, or of obtaining or preserving monetization or partner status, and we make no representation that looping or pre-recorded content qualifies for monetization on any platform. Using an Add-On to manipulate platform metrics or to evade a platform restriction, suspension, or ban is prohibited.

Honest disclosure that a Broadcast is not live. A Broadcast presents pre-recorded content in a live context. Where we apply a disclosure label to a Broadcast by default (for example, marking a Simlive broadcast as a rerun on the destination channel), that label exists to keep your audience accurately informed. If you turn any such label off, you assume full responsibility for disclosing the pre-recorded nature of the Broadcast by other adequate means and for any resulting claim, platform action, or liability, including under laws prohibiting unfair, deceptive, or misleading commercial practices. You may not use an Add-On to misrepresent a pre-recorded Broadcast as a genuinely live event in a way that deceives viewers to their detriment, to fabricate a live appearance by any person, or to impersonate any person or entity.

Prohibited Broadcast uses. In addition to Section 4, you may not use a Broadcast Add-On to transmit: content you do not hold broadcast rights to; a rebroadcast of another party’s live or recorded stream, channel, or feed; live sports, pay-per-view, concert, or event coverage you are not licensed to retransmit; a linear television, radio, or subscription-service feed; content that circumvents a geographic, paywall, or access restriction; content that is unlawful where it is transmitted or received; or content prohibited by Section 4’s list of prohibited uses.

Enforcement and takedowns. We may, at our discretion and with or without notice, stop or refuse a Broadcast, remove or disable stored clips or playlist items, disconnect a destination channel, suspend or terminate an Add-On, or suspend or terminate your account, if we receive a copyright or other rights complaint concerning a Broadcast, if a platform notifies us of a violation, if we reasonably believe a Broadcast infringes or is otherwise unlawful, if you fail to give a required rights confirmation, or if a Broadcast threatens the reliability or legal standing of the Service. Copyright complaints concerning a Broadcast may be sent to [email protected] and are handled under Section 6, identifying the destination channel and Broadcast in place of a source URL. We terminate the Add-On access of repeat infringers. Stopping a Broadcast does not relieve you of liability for what was already transmitted.

Stored media, limits, and no archival guarantee. Media you upload for a Broadcast Add-On is stored on our infrastructure subject to your plan’s storage, clip-count, clip-duration, playlist-length, broadcast-duration, concurrency, and monthly-hours limits as published on the relevant product page, and metered usage beyond an included allowance may be billed as overage as described in Section 7. This storage is a working store for playout, not a backup or archival service. Keep your own master copies. We may delete stored media after you cancel an Add-On, close your account, exceed your storage limit, or leave it unused, and we may impose or adjust these limits as provided in Section 18. We do not warrant continuous or uninterrupted Broadcast availability; a Broadcast may be interrupted, restarted, degraded, or ended by technical fault, platform action, quota exhaustion, credential expiry, maintenance, or the limits above.

Credentials you give us. Where an Add-On requires a stream key, OAuth authorization, or other credential for your destination channel, you represent that you are authorized to provide it and to permit us to transmit to that channel on your behalf, and you grant us permission to use it solely to operate the Add-On for you. You must not supply a credential belonging to a channel you do not own or control. Revoke the authorization or rotate the key from your account settings, or at the platform, to end that permission; doing so will stop the Add-On from functioning.

10. Refunds & Cancellation

You can cancel a paid subscription at any time from your account page or by emailing [email protected]. Cancellation stops future renewals. You retain Pro access through the end of the period you have already paid for; we do not pro-rate or refund partial periods.

All charges are final and non-refundable except (a) where required by applicable law (for example, certain consumer protection rights in the EU/UK), or (b) at our sole discretion as a courtesy. To request a discretionary refund, email [email protected] within 14 days of the charge with your account email and reason. Approved refunds are issued to the original payment method.

11. Price Changes

We may change subscription prices. If we increase the price of an existing subscription, we will give you at least 30 days’ notice by email. If you do not want to accept the new price, you may cancel before it takes effect. Continuing to use the Service after the new price is effective is acceptance of the new price.

12. Your Content & Submitted URLs

You retain all rights you already have in any URL or content you submit to the Service. You grant us a limited, worldwide, non-exclusive, royalty-free license to fetch, transcode, and deliver content from URLs you submit, solely for the purpose of providing the Service to you. We do not claim ownership of the underlying media. We may store metadata about your submissions (such as the URL, video title, and timestamps) to provide Download History and to operate, secure, and improve the Service.

Media you upload or capture for an Add-On. For the Add-Ons in Section 9, you additionally grant us a limited, worldwide, non-exclusive, royalty-free license to store, host, transcode, encode, segment, watermark (on tiers where playout is watermarked), assemble into a playlist, and transmit your media to the destination channel you designate, solely to operate the Add-On at your direction. This license exists only to run the feature for you: it is not a right to publish, promote, sublicense, or reuse your content for any other purpose, and it ends when you delete the media or stop using the Add-On, apart from a short period needed to complete deletion from backups and caches. We claim no ownership of your media and no rights in your channel.

You represent and warrant that, for every URL you submit, you have the right to do so under Section 4, and that for every recording you archive and every Broadcast you originate, you hold the rights required by Section 9. These representations are made afresh each time you submit a URL, enable archiving, or start a Broadcast.

13. Privacy & Data

Our collection and use of personal information is described in our Privacy Policy. By using the Service, you consent to that processing. Payment card details are handled by Stripe under Stripe’s Privacy Policy; we never store full card numbers.

14. Suspension & Termination

We may suspend, throttle, or terminate your access to all or part of the Service, with or without notice, if we reasonably believe you have violated these Terms, that your use poses a security or legal risk to us or to others, that your account has been used to infringe copyright (including repeat-infringer enforcement under the DMCA), or that we are required to do so by law.

Immediate termination without notice is available to us where you have attempted to archive a Twitch channel you do not own or are not authorized to operate, where you have used credentials you were not authorized to use, or where you have originated a Broadcast without holding the rights required by Section 9. Terminating an Add-On or your account does not cancel any liability you have already incurred, and does not limit our other remedies.

You may stop using and delete your account at any time. Upon termination, your license to use the Service ends immediately. Sections that by their nature should survive termination (including 8, 9, 12, 15, 16, 17, 19, and 20) will survive.

15. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT ANY PARTICULAR URL OR FORMAT WILL ALWAYS BE SUPPORTED; OR THAT DOWNLOADED CONTENT WILL MATCH THE SOURCE BIT-FOR-BIT. SOURCE PLATFORMS CHANGE THEIR APIS, FORMATS, AND POLICIES UNILATERALLY, AND THE SERVICE’S ABILITY TO DOWNLOAD ANY SPECIFIC VIDEO MAY CHANGE OR DISAPPEAR AT ANY TIME WITHOUT NOTICE.

WITH RESPECT TO THE ADD-ONS IN SECTION 9, WE SPECIFICALLY DISCLAIM ANY WARRANTY THAT: ANY BROADCAST WILL START, RUN CONTINUOUSLY, OR REMAIN ONLINE FOR ANY PERIOD; ANY BROADCAST OR ARCHIVED RECORDING WILL BE FREE OF INTERRUPTION, RESTART, DEGRADATION, GAP, OR TRUNCATION; ANY PARTICULAR BROADCAST WILL BE CAPTURED OR CAPTURED IN FULL; STORED MEDIA WILL BE RETAINED FOR ANY PERIOD OR WILL NOT BE LOST (THE ADD-ONS ARE NOT A BACKUP SERVICE — KEEP YOUR OWN MASTERS); OR THAT ANY BROADCAST, ARCHIVE, OR ITEM OF CONTENT IS LAWFUL, CLEARED, LICENSED, OR PERMITTED BY ANY PLATFORM. WE DO NOT WARRANT OR REPRESENT THAT LOOPING, PRE-RECORDED, OR SIMULATED-LIVE CONTENT QUALIFIES FOR MONETIZATION, PARTNER STATUS, OR ANY OTHER PLATFORM PROGRAM, AND WE ARE NOT RESPONSIBLE FOR ANY PLATFORM CLAIM, STRIKE, DEMONETIZATION, SUSPENSION, OR CHANNEL TERMINATION ARISING FROM YOUR USE OF THEM. NOTHING WE SAY OR DO CONSTITUTES LEGAL ADVICE OR A RIGHTS CLEARANCE.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL TubePull, ITS AFFILIATES, OR THEIR OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $50.

Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, our liability is limited to the smallest extent permitted by law.

17. Indemnification

You agree to defend, indemnify, and hold harmless Moondust Studios LLC d/b/a TubePull and their respective officers, directors, employees, and agents from any claim, demand, loss, liability, or expense (including reasonable attorneys’ fees) arising out of or related to (a) your violation of these Terms, (b) your submission of any URL to the Service, (c) your use of any content downloaded through the Service, or (d) your violation of any law or third-party right, including any intellectual-property right.

This indemnity applies with particular force to the Add-Ons in Section 9, and expressly covers any claim, demand, loss, liability, or expense arising out of or related to: (e) your use of Twitch Archiving to record any channel, including any claim that you recorded a channel you did not own or were not authorized to operate, or that you used Twitch credentials without authorization; (f) any Broadcast you originate and any Broadcast Content in it, including any claim by a rights holder, collecting or performing-rights society, licensor, platform, on-camera participant, or other third party that the Broadcast infringed or violated their rights; (g) any unpaid royalty, license fee, or reporting obligation connected to a Broadcast; (h) any claim that a Broadcast was deceptive, misleading, or inadequately disclosed as pre-recorded; and (i) any breach of the representations and warranties you make in Section 9. We may assume exclusive control of the defense of any such claim at your expense, in which case you will cooperate with us; you may not settle any claim in a way that imposes an obligation or admission on us without our prior written consent.

18. Changes to the Service or these Terms

We may modify the Service at any time, including by adding, removing, or changing features, plans, or limits. We may revise these Terms by posting a new version with an updated “Last updated” date. Material changes will be communicated by email or in-product notice at least 14 days before they take effect, except where a shorter notice is required for legal or security reasons. Your continued use of the Service after changes take effect is acceptance of the new Terms.

19. Governing Law & Disputes

These Terms are governed by the laws of the State of Florida, USA, without regard to its conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Except for claims for injunctive relief related to intellectual property, any dispute arising out of or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in Florida, and you and TubePull consent to personal jurisdiction and venue in those courts. You and TubePull each waive any right to a jury trial and to participate in a class action to the maximum extent permitted by applicable law. Any claim must be filed within one (1) year after it arises or be forever barred.

20. Miscellaneous

Entire agreement. These Terms, together with the Privacy Policy and any plan-specific terms, are the entire agreement between you and us regarding the Service and supersede prior agreements on that subject.

No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

Severability. If any provision is found unenforceable, the rest of the Terms remain in effect.

Assignment. You may not assign these Terms without our prior written consent. We may assign them in connection with a merger, acquisition, reorganization, or sale of assets.

Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control, including acts of God, war, terrorism, riots, embargoes, internet or hosting outages, denial-of-service attacks, or unilateral action by source platforms.

Notices. Notices to you may be sent to the email on your account. Notices to us must be sent to [email protected].

No agency. Nothing in these Terms creates a partnership, joint venture, or agency relationship between you and TubePull.

21. Contact

Moondust Studios LLC d/b/a TubePull · A Florida limited liability company
General: [email protected]
Copyright / DMCA: [email protected]

This page describes our standard Terms. It is not legal advice. If you operate TubePull in a jurisdiction with mandatory consumer protections (e.g. EU, UK, Australia, California), those rights apply on top of these Terms regardless of anything stated here.